Text message alerts

Shoppers and dealers/brokers talk to each other through Drive's on-site messaging. If you'd like, Drive can also text you whenever you get a new message, and you can reply to that text to answer. Text alerts are optional — you never need them to use Drive.

How to opt in

Sign in, open your account dashboard (the Messages section for shoppers, or the top of the dealer/broker dashboard), turn on Text me new messages, enter your mobile number, and confirm it with the one-time code we text you. This is the form you see:

What we send

One text for each new message you receive on Drive, for example:

Drive · Pyramid Auto Sales about the 2026 Mercedes-Benz GLB 250: "Yes, it's still available. Want to set up a time to sign?" Reply to this text to answer, or open https://www.idriveus.com/customer/messages

After you confirm your number we send one confirmation text. We never send marketing or promotional texts. Message frequency varies with your conversations. Message and data rates may apply.

How to opt out or get help

Reply STOP to any text to stop all texts, or turn texts off on your dashboard. Reply START to turn them back on. Reply HELP for help, or email rob@idriveus.com. Carriers are not liable for delayed or undelivered messages.

Privacy

We use your mobile number only to send these alerts and receive your replies. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; text messaging opt-in data and consent are never shared with anyone. See our Privacy Policy and Terms of Service.